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    • Privacy Policy
    • Drug & Alcohol Policy
    • Terms & Conditions

  • Home
  • About
  • Privacy Policy
  • Drug & Alcohol Policy
  • Terms & Conditions

Privacy Policy

  

At HDL Global Transportation, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or use our transportation services.


By using our website or booking our services, you agree to the terms outlined in this Privacy Policy.


 1. Information We Collect


To provide our services efficiently, we may collect the following information:

  • Full name
  • Email address
  • Telephone number
  • Pickup and destination addresses
  • Flight information (when applicable)
  • Reservation details
  • Special service requests
  • Payment information (processed securely through authorized payment providers)


We may also automatically collect certain technical information, including:

  • IP address
  • Browser and device type
  • Operating system
  • Website activity
  • Cookies and analytics data


2. How We Use Your Information


The information we collect may be used to:

  • Process and manage reservations
  • Confirm bookings and communicate service updates
  • Coordinate chauffeur services
  • Respond to inquiries and customer support requests
  • Improve our website, services, and customer experience
  • Maintain operational security and prevent fraudulent activity
  • Comply with applicable legal and regulatory requirements


3. Communication


By providing your contact information, you authorize HDL Global Transportation to communicate with you regarding:

  • Reservation confirmations
  • Chauffeur arrival notifications
  • Service updates
  • Customer support
  • Important operational information


We will not send unsolicited marketing communications if you have chosen to opt out.


4. Information Sharing


We respect your privacy.


HDL Global Transportation does notsell, rent, or trade your personal information to third parties.

Information may only be shared when necessary with trusted service providers who assist in operating our business, including:


  • Secure payment processors
  • Reservation management platforms
  • Website hosting providers
  • Technology and communication service providers


These providers are contractually required to safeguard your information and use it only for authorized business purposes. We may also disclose information when required by law, court order, or governmental request, or when necessary to protect our legal rights, customers, employees, or business operations.


5. Cookies and Website Technologies


Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.


These technologies help us:

  • Remember user preferences
  • Analyze website traffic
  • Improve website performance
  • Understand visitor interactions


You may disable cookies through your browser settings; however, certain website features may not function properly.


6. Data Security


Protecting your information is a priority.


We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

Although no internet transmission can be guaranteed to be completely secure, we continually work to maintain appropriate security standards.


7. Data Retention


Personal information is retained only for as long as reasonably necessary to:

  • Provide transportation services
  • Maintain reservation records
  • Meet legal, accounting, and regulatory obligations
  • Resolve disputes
  • Enforce our policies and agreements


When information is no longer required, it is securely deleted or anonymized.


8. Third-Party Services


Our website may include links or integrations with third-party services, including:

  • Google Maps
  • Google Reviews
  • Online payment providers
  • Reservation or booking platforms

These third parties operate under their own privacy policies. HDL Global Transportation is not responsible for the privacy practices of external websites or services.


9. Your Privacy Choices


Subject to applicable law, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of certain personal information
  • Opt out of promotional communications


Requests may be submitted using the contact information provided below.


10. Children's Privacy


Our website and transportation services are intended for individuals who are at least 18 years of age or who are acting through a parent or legal guardian.


We do not knowingly collect personal information directly from children under the age of 13.


11. Changes to This Privacy Policy


HDL Global Transportation reserves the right to update this Privacy Policy at any time.

Any revisions will be posted on this page together with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.


12. Get in Touch


If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:


HDL Global Transportation

Dallas–Fort Worth, Texas

Email: reservations@hdlglobaltransportation.com

Phone: +1 (940-843-1093)

Website: www.hdlglobaltransportation.com


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